Privacy Policy

This website is operated by Tekclover (“we”, “us” or “Tekclover”) and this means that we are responsible for, and control the processing of, any personal information provided to us by individuals when using this website in accordance with this website privacy policy.

We acknowledge the importance of data security and have created this website privacy policy in order to demonstrate our commitment to your individual privacy. By using our website, our social media pages and any other service(s) accessed via our website, you acknowledge that we may process your personal information and, where necessary consenting to such practices, as outlined in this policy.

Tekclover and its subsidiary companies are committed to protecting your privacy. This policy explains how we may collect information about you and then use it to meet your needs. It also explains some of the security measures we take to protect your privacy and tells you certain things that we will not do.

Your Personal Data
For this website, and associated services, the data controller is Tekclover. This policy explains your statutory rights and how we collect and use your personal data. It describes the processing activities that are carried out by Tekclover in relation to this website, the purposes for which these activities are performed and the legal bases that we rely upon for these processing activities.
Personal data we collect
We may collect personal information about you when you do the following:
  • Contact us via the relevant ‘Contact’ page of our website
  • Communication you have with us by writing to us, emailing us or calling us
  • How you use our website: we use technology such as cookies (subject to your cookie preferences) when you use our website, and we collect information about the pages you look at and how you use them.
  • Device and machine information: information about the computer hardware and software on your computers and smartphones that is used to connect or communicate with us.
  • Exercising your rights: if you exercise any of your statutory rights under data protection law, we will keep a record of this and how we respond.
What we use your personal data for and why
We process the following items of your personal data, with a legitimate interest for the improvement of our services to you. We process the following categories of personal data for the following purposes:
Reason or Purpose
  • Provide you with the content you have requested
  • Analyse performance of webpages and provide relevant content to you
Personal data processed
  • Your contact details (i.e., name, email, address)
  • Any verbal communications you have with us
  • How you use our website(s)
  • Device and machine information
We may anonymise and aggregate personal data we hold (so that it does not identify you). We may use anonymised and aggregated information only for purposes that include testing our IT systems, research, data analysis, improving our website and in the development of new products and services.
Our commitment to information security
To protect your information, we have policies and procedures in place to ensure that only authorised personnel can access your information, that any personal data is handled and stored in a secure and sensible manner and all systems that can access the information have proportionate and reasonable security measures in place. To achieve this, all employees, contractors, sub-contractors and third-party suppliers have contracts, with defined roles and responsibilities, in regards to information security.
How long we keep your personal data for
We retain your personal data for as long as is necessary to achieve the processing purposes. For compliance with legal obligations stated in a contract, we retain information for no longer than 7 years from the date of the last transaction under the relevant contract.
Your rights in relation to your personal data
You have the following rights in relation to your personal data:
  • the right to be informed about the personal data we collect, how your personal data is being used, and from whom we collect your personal data if we obtain it from other sources;
  • the right to access the personal data we hold about you;
  • the right to request the correction of inaccurate personal data we hold about you;
  • the right to request the blocking or deletion of your personal data in some circumstances;
  • the right to request that we port elements of your data either to you or another service provider;
  • the right to object to us processing your personal data (where we do so only because you have consented, or because we are using automated means to make decisions that affect you); and
  • the right to withdraw your consent.
You only have the benefits of some of the above rights in limited circumstances, which depend upon the legal reason why we collected your personal data. To exercise any of the above rights, or if you have any questions relating to your rights, please contact us using the details at the bottom of this webpage.
Consent
In those cases where we need your consent to process your information, we will ask you to make a positive indication (e.g., to tick a box or insert your contact details on the relevant form or web page requiring consent). By actively providing us with your consent, you are stating that you have been informed as to the type of personal information that will be processed, the reasons for such processing, how it will be used, for how long it will be kept, who else will have access to it and what your rights are as a data subject and that you have read and understood this website privacy policy.
Links
This website may contain links to other non-tekclover owned websites or recommended third party suppliers. Please note that we are not responsible for the privacy practices of these other websites nor the accuracy of any of the information made available on those websites. This website privacy policy applies only to information collected on or via this website.
Contact us

If you have any queries about this website privacy policy, require further information or wish to lodge a complaint you can use the details below to contact us.

Privacy Policy Team

Tekclover

Email: admin@tekclover.com

 

Updates to this Website Privacy Policy
We may update this website privacy policy from time to time to ensure it is compliant with data protection legislation and for information accuracy. Any changes we make to our website privacy policy will be posted on this page, and we will communicate any significant changes to you, where reasonably possible.